Privacy Policy for I Ching.Rocks

Effective Date: October 29, 2024

Welcome to I Ching.Rocks! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the data we collect, how we use it, the security measures in place, and your rights regarding your data when you use our website and services.

1. Data We Collect

Personal Information:

• Account Information: When you create an account, we may collect your name, email address, time zone, and other personal preferences to enhance your experience on the site.
• Payment Information: For purchases (such as our I Ching book or personalized services), we may collect payment details. All transactions are processed securely through our third-party payment processor, Stripe, and no credit card details are stored on our servers.

Non-Personal Information:

• Usage Data: We collect anonymous data about how users interact with the site, including pages visited, interaction patterns, and technical data like IP addresses and browser types.
• Cookies and Tracking Data: We use cookies to improve user experience, manage user sessions, and track usage data to enhance and customize our services. You may disable cookies in your browser settings, though some features may not function optimally.

2. How We Use Your Data

We use your data to:

• Provide, maintain, and improve our services.
• Process transactions and manage your account.
• Customize your user experience based on your preferences.
• Send you administrative information, such as changes to our terms and policies.
• Respond to inquiries and provide user support.
• Develop new features and improve the security of our platform.

3. Data Security Measures

Infrastructure and Hosting Security:

• Dedicated-Hosting on Secure Servers: I Ching.Rocks is hosted on a dedicated, secured Dell server with all data under our control, ensuring no third-party data access through hosting providers.
• DNS Management via Cloudflare: We use Cloudflare for DNS management, adding an additional layer of security for all data transferred through the site.

Access Control and Encryption:

• Encryption and Storage: All sensitive data, including user passwords and secure session information, is encrypted both in transit and at rest. Database entries for sensitive fields are stored as varbinary data, which adds a further level of security to stored user information.
• Two-Factor Authentication (2FA): For added security, we support 2FA as part of the login process. Users have the ability to reset 2FA settings as needed.

Software Security Tools:

• Wordfence and Cloudflare Protection: To protect user accounts and data from unauthorized access, we use Wordfence, a leading security plugin, and Cloudflare’s advanced security features.
• AI-Powered Interpretations and Personalization: Our AI-driven personalized readings and interpretations are secured to ensure data privacy and confidentiality. User reading data is stored with encryption in place and accessed only to provide tailored interpretations.

Login and Access Protection:

• Login Attempt Monitoring: For security, we lock accounts for one hour after three failed login attempts to protect from unauthorized access.
• User Identity and Permissions: Access to personal data is restricted to authorized personnel only, and access is logged and monitored.

4. Data Sharing and Third-Party Services

We do not sell, trade, or otherwise share your personal information with third parties, except as necessary to provide our services:

• Payment Processors: We use Stripe to handle financial transactions. All data shared with Stripe is managed under their strict security standards.
• Email Communication: We may use email service providers to send you updates related to your account or transactions.

5. Your Rights and Choices

You have the following rights concerning your data:

• Access and Correction: You may access and correct your personal information by logging into your account or contacting us.
• Deletion: You have the right to request the deletion of your data, subject to applicable legal retention requirements.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in any email you receive or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, analyze usage patterns, and provide a more personalized experience. You may disable cookies in your browser, though some features may not be accessible.

7. Data Retention

We retain personal information as long as needed to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, with the "Effective Date" updated accordingly. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:

• Email: Contact Us

By using our site, you consent to the practices described in this Privacy Policy. Thank you for trusting us with your personal information as we work to provide you with a safe and enriching I Ching experience.